B2B/B2C Portals

Removing Obstacles

B2B Portals

B2B portals created with StoneOne integrate various traditional business software applications which today can often only be operated by power users or at company sites where the entire IT infrastructure is available.

The number of sporadic or mobile users is constantly on the rise; our technology offers a simple way of allowing these users to interact with specific parts of complex applications only, foregoing the need for each user to be familiar with the entire application.

This is done by building a Web application with a consistent, user-friendly interface that can connect to any number of applications.

The solution also caters to another B2B requirement, which is the need for consistent Web access to information, queries or processes implemented throughout all company sites (even on an international level) by means of different software solutions drawing on a broad range of interfaces and workflows. This allows you to hide the technological complexity e.g. resulting from M&As or differing regional regulations from the users.

Benefits for the company:

  • Significant process cost savings
  • Simple integration of sporadic users
  • Immensely reduced training requirements
  • Accelerated integration of individual company units

Advantages for the customer:

  • Effective access to IT-based information and processes
  • Seamless workflows free of delays or media discontinuities

Directly Connecting with Your Customers

B2C Portals

B2C portals powered by StoneOne technology, e.g. for employee or customer self services, allow users to log on to the portal and select the relevant business contact information from the private space, where it is already available.

Specific data and documents are immediately entered. They are checked for consistency and completeness largely automatically in the portal, and it is further possible to perform data reconciliation with the backend core applications. This greatly facilitates downstream processing, and any necessary communication with the user can take place asynchronously over the Web. As the whole process is automatically documented, tedious and time-consuming coordination between customers and the company becomes obsolete!

Benefits for the company:

  • Significant process cost savings

Benefits for employees/business partners:

  • Quick process
  • No redundant data entry
  • Status always up to date
Removing obstacles

Removing obstacles